Contact Us
Updated August 27, 2026
To help us find a purchase, quote its order reference and checkout email in your message. Delivery questions should also include the tracking code. For a product problem, attach pictures or video of both the item and its packing.
Support covers product information, orders, shipping, damaged or wrongly delivered items, payment difficulties, returns and refunds. You can also ask about privacy or request an explanation of a policy. For a privacy request, specify which right you want to exercise and the data involved.
Use the email, mailing address or phone listed below. Replies may take longer when volumes are high, during holidays, while a carrier investigates, or when the information needed to answer is incomplete.
Email: dwdjames8688@gmail.com
Mailing address: 716 S College Ave, Fort Collins, Colorado, 80524, US
Phone: (719) 599-0603