The Ordinary

Payment Policy

Updated August 27, 2026

The choices shown at checkout are the payment methods offered for that particular order. We do not list a provider as available when it is not offered there. A successful payment authorization is required before an order is processed.

Enter billing information carefully. The payment provider can screen, refuse or ask for further verification of a transaction. Orders may be delayed or cancelled if a payment is unfinished, presents elevated risk or cannot be authenticated.

Complete card numbers are not stored in the text of these pages. Your issuer or payment service is usually the right contact for a decline, a disputed charge, a chargeback, a temporary authorization hold or exchange-rate treatment. Never include a complete card number in a support message.

Refunds that have been approved are normally routed to the original means of payment, according to the Refund Policy.


Email: dwdjames8688@gmail.com
Mailing address: 716 S College Ave, Fort Collins, Colorado, 80524, US
Phone: (719) 599-0603